Henley’s of Wivenhoe
Customer Story
Growth Without the Friction: How Henley’s Expanded with Confidence
Results
Business has experienced a 20% increase in turnover
Highlights
Henley’s needed a better way to fund ongoing investment and growth without the hassle of traditional finance.
After poor experiences with previous providers, David needed a more reliable and transparent funding solution.
Worldpay Business Finance, powered by Liberis, provided fast, simple access to capital.
With continued funding, the business expanded operations and increased turnover by 20%.
Our story: A heritage fish and chip shop built on quality and reputation
Henley’s of Wivenhoe is not your average chippy: over 40 years making first- class fish and chips, celeb food critic fans, a regular place in UK Top 20 award lists, and even a world record. However, maintaining such high standards requires the funding to invest in the business and seize new opportunities.
The challenge: Investing in growth while navigating poor funding experiences
Having been in the business for nearly 40 years, Henley’s owner, David is always looking at ways to boost his business. I can’t help but look for new opportunities, always have,” says David, “and then there are the things you need to plan for. We use quality kitchen equipment, but it doesn’t last forever, so we’re looking at a refurb every five years or so.” He also explained his previous experience with another finance supplier “was a bit of a nightmare, to be honest. They weren’t set up properly, the communication was terrible.”
The solution: Fast, transparent funding through a trusted partner
The answer to his problem was closer than he thought. As a Worldpay customer, David discovered a funding arrangement that could elevate his business through Worldpay Business Finance, in partnership with Liberis.
David spoke highly of the experience, with funds arriving the day after applying. “The process was simple, transparent, the application was written in layman’s terms, and the support was really good.”
It’s very transparent, straightforward, nothing’s hidden away. It’s been a very positive experience for me.
David
Owner, Henley's of Wivenhoe
The results: New revenue streams and measurable business growth
David says “I’ve had a great relationship with Liberis; I like the continuity of it. Four rounds of seamless funding later, the business has experienced transformative results thanks to Liberis.
A round of funding helped pay for an outside pick-up station, which helped to generate another revenue stream.
The business has experienced a 20% increase in turnover – expanding as its competitors were downsizing or reducing services.