Posted: December 7, 2023 By Sophie Tetley

A Day in the Life of a Delivery Manager with Sophie Tetley

Sophie Tetley, Delivery Manager at Liberis shares what a 'day in the life' looks like.

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What’s your name and what do you do at Liberis and where in the world do you work?
Hey, I’m Sophie, based in Nottingham, UK. I currently work as a delivery manager at Liberis. My journey here has been a ride as I started in a customer-facing role and then transitioned into the world of technology within Liberis.

From the moment you wake up in the morning, what do you look forward to for the day ahead?
Embracing new opportunities and learning new things. Each day in the world of delivery brings a new challenge, making every day unique. I appreciate the fast pace and constant busyness of my role. It allows for continuous learning and finding innovative ways to perform my job at its best.

Describe a typical day for you in your role.
A typical day for me starts with a stand-up meeting with my team where we discuss what we delivered the day prior, our tasks for the current day and any potential challenges we might face. I then spend a good portion of my day managing and coordinating various projects and understanding the WHY and HOW, ensuring they are on track and progressing as planned. I interact with multiple teams across the organisation to ensure everyone is aligned and moving forward together. I also reserve some time for problem-solving, as unforeseen issues often arise in the world of technology. Towards the end of the day, I review the project progress and prepare for the next day’s tasks.

What advice would you give a colleague whose just joined your team?
I would advise you to always keep an open line of communication with your team and stakeholders. Transparency is key in managing expectations and ensuring everyone is aligned with objectives and progress. Don’t hesitate to ask questions and seek clarity when needed. Foster a positive culture where everyone feels valued and heard. And lastly, never stop learning and improving. Embrace challenges as opportunities for growth.

Are you office based, remote or hybrid? What are the pros and cons, if any?
I’m a remote worker, but in order to excel in my role as a delivery manager, I spend at least two days a week in the London office. A major advantage of this arrangement is that I can collaborate with people in person, get updates, and offer my support in real time. However, a downside is the lengthy travel to London, but its worth it!

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