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Data to the Rescue: How AI is Cracking Open Small Business Finance

In this blog, Tito Sarrionandia explains how Liberis leverages AI and deep data insights to transform financing for small businesses, surpassing traditional lending limitations.

Read more February 5, 2024

Demystifying Embedded Finance: How AI Is Changing the Game 

The blog discusses how artificial intelligence is changing the embedded finance landscape by providing tailored experiences, streamlined customer experiences, test data for training models, and transparency.

Read more December 6, 2023

The Role of Sustainable and Green Lending in Promoting Social Responsibility for Small Businesses

Discover how sustainable lending empowers small businesses to thrive responsibly, funding eco-friendly projects that build trust with ethically minded customers.

Read more July 26, 2023

Revolutionising Customer Experience: Collaboration between Traditional Banks and Embedded Finance Platforms

This blog explores how traditional banks are revolutionising customer experience by collaborating with embedded finance platforms, which seamlessly integrate innovative financial services within non-financial companies' products or services, enhancing convenience, personalisation, accessibility, and security while streamlining financial transactions and improving financial education.

Read more July 20, 2023

4-Click Funding: How E-Commerce Platforms Can Offer Instant Financing 

Discover how 4-click funding revolutionizes e-commerce platforms, empowering merchants with instant, personalized access to vital funds while ensuring convenience, transparency, and security.

Read more July 12, 2023

A Day in the Life of a Global Customer Operations Manager with Tracy Kitchen

Tracy Kitchen, Global Customer Operations Manager at Liberis shares what a 'day in the life' looks like.

Read more March 8, 2024

Life at Liberis with Santhiya Sutharsan

Santhiya Sutharsan, People & Talent Coordinator shares what life at Liberis is like.

Read more February 22, 2024

The Benefits of Embedded Finance: A Dive into AI-Powered Solutions

Embedded finance, enhanced by AI, is revolutionizing the financial services industry by offering seamless customer experiences, cost savings, operational efficiency, and market competitiveness.

Read more December 19, 2023

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Life at Liberis

A Day in the Life of a Head of Delivery with Leanne Mills

What’s your name and what do you do at Liberis and where in the world do you work?

Hi, I’m Leanne Mills and I’m currently the Head of Delivery at Liberis, based in London, UK.

Describe a typical day for you in your role.

In my role, I am responsible for overseeing and managing a diverse portfolio of deliveries. This involves working on various projects and initiatives across multiple teams, ensuring that they are properly planned, resourced, and executed to achieve Liberis’s goals and objectives.

On a daily basis, I start my day by checking the status of ongoing initiatives and managing all direct messages to the business. This ensures that all team members are well-informed and up-to-date on the latest developments. Additionally, I work closely with stakeholders to engage them in the journey, whether it’s expanding into new markets, aligning teams towards a common goal, or onboarding new partners. By doing so, I ensure that all projects are delivered on time and meet the highest standards.

As part of my role, I analyse our delivery processes to identify bottlenecks and make informed decisions to streamline workflows and enhance the overall delivery experience. This continuous analysis enables me to make informed decisions and implement necessary changes to streamline workflows and ultimately enhance the overall delivery experience. It also allows me to stay proactive and ensure that the delivery operations are running smoothly and efficiently, meeting the needs and expectations of our customers.

From the moment you wake up in the morning, what do you look forward to for the day ahead?

Every day brings new opportunities and challenges. I strangely enjoy the context switching as it gives me a chance to embrace new challenges and make a positive impact. Each morning, I wake up with the thought of how I can create a repeatable operating pattern for executing initiatives. This involves increasing our output to the point where complex deliveries are done quickly and become part of our regular workflow.

What are your stand-out memories of working at Liberis so far?

We have made significant progress in our speed to market. By introducing and building up a partner-delivery function, we have not only reduced the time it takes to launch to a new partner, but also improved our overall efficiency. With this new function in place, we are now able to launch to a new partner within days instead of months, which has greatly accelerated our go-to-market process. This streamlined approach allows us to consistently meet launch deadlines without incurring significant increases in costs or putting excessive strain on our capacity. As a result, our business expansion strategy has been positively impacted, enabling us to grow and scale at a faster pace.

What advice would you give a colleague who has just joined your team?

For a colleague who has recently joined the Delivery Management team, my advice would be to take advantage of every opportunity to learn and develop. Take a proactive approach in acquiring knowledge, eagerly absorb insights from experienced team members, and be open to new ideas. Don’t hesitate to ask questions and seek guidance when necessary.

In addition, focus on promoting effective cross-functional delivery by working closely with other team members and effectively communicating the value of your role to both technical and non-technical stakeholders. It is also important to establish credibility and influence across departments.

What do you look forward to most in Liberis’ future?

In Liberis’ future, I am most excited about the potential for further growth. I look forward to exploring new markets, expanding our partnerships, and continuing to deliver exceptional results for our customers. We are only just getting started, and I am eager to be a part of it!

Are you office based, remote or hybrid? What are the pros and cons, if any?

I’m currently office based. My role heavily relies on collaborating and working with multiple teams and disciplines across the organisation. In my opinion, it is essential to come together face to face in order to build a relationship of trust. Building this level of trust promotes influence, which is a crucial requirement for this role.

Posted on October 12, 2023 By Leanne Mills
Life at Liberis

Life at Liberis with Irina Miinin

What’s your name and what do you do at Liberis?

My name is Irina Miinin, and I am the Sales Manager in Nordics region at Liberis.

What makes you proud to work here?

I am proud to be able to offer our customers a product that they love and want to avail of over and over again. Furthermore, I take great pride in collaborating alongside the dedicated and ambitious individuals at Liberis. In Nordics we have grown incredibly fast since I started, and I am very proud to lead the Nordics Sales team that consistently tackles challenges with such determination.

What are your stand-out memories of working at Liberis so far?

I started at Liberis in September 2020 which was in the middle of the pandemic. Our Sales team consisted of two people and we took care of two markets, customer service and collections. The operational demands were notably modest in comparison to the present, yet upon reflection, it is remarkable to look back to the initial stages from which we embarked.

Since working here, what ways have you developed – personally and/or professionally?

I joined Liberis 3 years ago as a Customer Success Executive. Few months in, the structure in our Sales function was changed and I started as Sales Manager for Nordics region. When I first started, we were in total 4 people working from Stockholm, now we are 15 with growth continuing. It has been truly gratifying to witness and actively contribute to the progressive evolution of both our region and Liberis at large. It’s a unique learning experience that I don’t think you get very often.

What makes Liberis different from anywhere else you’ve worked?

The hard-working mindset people have at Liberis and the extent you actually can influence things on operational level even though you are not a senior manager or head of anything.

What do you look forward to most in Liberis’ future?

When people in Nordics know who we are and know the name Liberis!

Posted on September 7, 2023 By Irina Miinin
Life at Liberis

Life at Liberis with James Bail

What’s your name and what do you do at Liberis?

My name is James Bail and I’m a Staff Engineer at Liberis.

What makes you proud to work here?

The product is great, plugging the huge gap in SME finance with a versatile and ethical funding option is a no-brainer – and the tech we get to use to provide that revenue is super interesting.

What are your stand-out memories of working at Liberis so far?

  • The many developers I’ve worked with over the last 6 years, all fantastic and massively insightful – I wouldn’t be where I am today without their guidance.
  • At our Summer party 2021 where I watched one of my mates try to sing screamo karaoke with the CEO, it wasn’t a screamo song.
  • Lockdown and the huge effect it had on the business and my colleagues. We used the time amazingly to deliver Project Z and our partner platform. We came out the other side a much stronger group both culturally and technically.

Since working here, what ways have you developed – personally and/or professionally?

I joined Liberis straight out of university back in 2017. I have developed almost entirely here from many different flavours of developers, product managers and my own bosses. There is so much to learn, the business is fast-paced and throws you straight in the deep end – there’s no better way to hone your craft. Liberis will expose you to both the technical and the non-technical aspects of software delivery, which gives your job a great balance.

What makes Liberis different from anywhere else you’ve worked?

They give you the reins if you want to hold them and not hand-hold you, unless of course you need support.

What do you look forward to most in Liberis’ future?

When we’re the market leader of SME financing and our API features are at the pinnacle of world-class software.

Posted on August 24, 2023 By James Bail
Life at Liberis

A Day in the Life of a Customer Operations Associate with Brandon Lowe

What’s your name and what do you do at Liberis and where in the world do you work? 

My name is Brandon Lowe and I am a Customer Operations Associate based in the US. I offer excellent customer service to our merchants by providing them with deal statements, answer any questions they have about their accounts and set up their payments process so they can receive funding for their businesses.

From the moment you wake up in the morning, what do you look forward to for the day ahead? 

I look forward to answering calls and emails from our merchants so that they feel at ease that their business is in good hands and taken care of in the future as we provide them with funding to maintain their daily operations. It feels good to help others and to help them keep their dreams alive.  

Describe a typical day for you in your role. 

I start my day off with answering any emails that I may get over night, then usually sit in a few meetings on new procedures that are being implemented in my role. The rest of the day is spent answering calls and emails about account balances or updates on where the merchant is at in the funding process. I also work on getting agreements signed in a timely manner so we can submit a merchant’s paperwork to the appropriate place and get them set up to receive funding for their business.

What advice would you give a colleague whose just joined your team? 

Take control of every situation and be proactive. Ask as many questions as possible to get the best understanding of any project or task.

Are you office based, remote or hybrid? What are the pros and cons, if any? 

I’m based in Atlanta, where we have a great office location at Ponce City Market. I work in the office three days a week. The pros are great, because it offers me flexibility to work from home on days that I need to be present at the house to help out family. The cons are Atlanta traffic, but there’s just no way around that. I love my work schedule and the flexibility that’s offered to me at Liberis.

Posted on August 17, 2023 By Brandon Lowe
Life at Liberis

A Day in the Life of a Sales Executive with Mez Choudhury

What’s your name and what do you do at Liberis and where in the world do you work?

My name is Mez Choudhury, and I’m a Sales Executive based remotely. My role revolves around building and maintaining strong client relationships, as well as guiding and supporting business owners throughout the seamless process of accessing our merchant cash advances, enabling them to achieve their business objectives. Additionally, I help spearhead ideas tailored to SMEs, fostering their growth and success.

From the moment you wake up in the morning, what do you look forward to for the day ahead?

My mornings kick off with a to-do list, I can’t work without them! Our client base is super lovely, and finding out about their businesses and how we can help them grow is so rewarding!

Also, I am blessed with the best co-workers ever! They make work feel so lively and vibrant, and there’s this constant buzz in our roles that’s just so thrilling. From securing deals to making sure everything runs seamlessly, it’s nonstop adrenaline.

Oh, and the cherry on top? My personal growth is a top priority here! I recently got my level 2 certification as a Mental Health Workplace Responder (so important to me with my background in Psychotherapy!). Plus, I’m in this awesome mentor program that pairs me up with a senior employee at Liberis, helping me grow even more. Opportunities for development are always available if you want it to be!

Describe a typical day for you in your role.

My day is like a puzzle, putting together the pieces to create strong, lasting connections with clients. It’s all about making sure their needs come first, and I do it with a genuine smile and interest. But that’s not all! I work closely with various departments, ensuring everything flows smoothly for our merchants Oh, and when it comes to closing deals and handling objections, I’ve got it covered like a pro. It’s all about finesse and getting things done!

I can’t forget this bit – checking in with my clients, cheering them on, and seeing how their plans are going. Renewals keep me busy, but they keep things exciting too!

What advice would you give a colleague whose just joined your team?

Just be yourself and let that personality shine! We’ve got the loveliest clients. Don’t worry if things seem super-fast at first – we’re all here to support you every step of the way. So, ask away and soak up the knowledge from our amazing team. We love seeing you grow!

Are you office based, remote or hybrid? What are the pros and cons, if any?

I’m fully remote, and it has truly transformed my work-life balance! One of the best things is having the freedom to create my ideal workspace and organise my day accordingly knowing that there is always support from my team when needed. The best part? I’m not alone in this remote setup, as some of my teammates also work remotely, making us a united force!

But let’s be real – there are some challenges too. We do miss the face-to-face interactions sometimes, but we’ve got it covered with regular virtual hangouts, every Friday and team socials. We have these quirky yet helpful blob trees that keep us connected emotionally, even when we’re miles apart! 🌟

Posted on August 2, 2023 By Mez Choudhury
Life at Liberis

Life at Liberis with Laura Wyglendacz

What’s your name and what do you do at Liberis?

Hi! My name is Laura Wyglendacz. I’m a leader and a technologist. For the past 5-6 years my focus has been building data products.

I’m playing a few different roles at Liberis. My job title is Staff Engineer. Staff+ Engineers are individual contributors. It is a leadership role predicated on broad organisational influence and involvement. Right now I’m also managing Liberis’ data engineers in an interim Head Of role. I’m building relationships with and between teams who produce or consume data. I expect my role and job title will continue to evolve, due to Liberis’ size and lifecycle stage. My personal style is to switch between tactical and strategic modes depending on what’s required. Liberis is in growth mode, scaling up. We need to be agile and innovative to secure our place in the market. I’m helping define and build the sociotechnical* data systems to support this growth.

Sociotechnical: shorthand for the complex interactions between people and organisations, and the infrastructure and software that they build*.**

What makes you proud to work here?

Lots of things! Here are my top 2 so far:

Leaders I respect

  • Individual leaders have shown themselves to be vulnerable, approachable, and self-reflective.
  • Many of them ‘practice what they preach’ in terms of demonstrating company behaviours. This includes admitting when they fail.
  • This is rare in my experience, which makes it all the more notable.

Action-oriented culture

  • Meaning is derived from action and behaviour, rather than what the company, or individuals, say they will do.
  • This is apparent across the whole business – from PR, to People, to Operations (and beyond!).

What are your stand-out memories of working at Liberis so far?

I have only worked here for 5 months, and from my first day, I have felt welcome. It still FEELS good to work here. In some organisations, friendliness stops after a couple of weeks when your ‘new person’ status wears off, or, it is limited to your functional area.

This is super important to me. As a socially anxious person, I struggle to feel comfortable in new groups. Times of change like starting a new job are nerve-wracking for other reasons too. I’m neurodivergent and upheavals in routine and environment affect me disproportionately. The culture of social inclusion at Liberis has brought me out of my shell and helped me settle in quickly. I feel motivated to pass on that great feeling, by reaching out to connect to others more than I usually would.

I also remember being immediately inspired by people here. Regardless of job title or business function, a curiosity and drive to succeed infuses conversations at Liberis with an energy that I find motivating and exciting.

Since working here, what ways have you developed – personally and/or professionally?

I’m the kind of person who can’t put a wall between the personal and the professional. That is not to say I don’t have boundaries, but anything I spend 8+ hours a day doing would become profoundly personal to me in terms of impact on my whole life. I’ve recently experienced a few difficult years of mental and physical health challenges. The biggest contributing factor was being bullied whilst working somewhere that did not have a well-functioning People team. At Liberis I have a good support network of people and resources already. It is no exaggeration to say that it is healing to work at a company which has already demonstrated how much it values me and cares about my well-being and health.

It will be easier to develop professionally in such an environment – my people management skills are growing fast, and I’m excited about what comes next!

What makes Liberis different from anywhere else you’ve worked?

Liberis is showing strong signs of commitment to inclusion – in deed, not just in word. I have several hidden disabilities, and I’m a woman (yup, still a rarity in tech) – so this is important to me.

I’m 11-12 years into my tech career, and just about everywhere I’ve worked or interviewed at has talked big talk about being inclusive and diverse. Most of those places did not commit to making reasonable adjustments and did not do the work to avoid or challenge discriminatory practices and behaviours, either institutionally or amongst individuals.

Liberis seems different. It has engaged with my identity, my needs and my rights in an authentic and intelligent manner. It is the first place I have worked which acknowledges the urgency and importance of supporting me to be myself and to be well, by listening, learning, and taking action quickly.

What do you look forward to most in Liberis’ future?

I am very excited about seeing the future product opportunities that will be unlocked when Liberis’ investments in event-based architecture and a scalable data platform start to bear fruit.

Posted on July 27, 2023 By Laura Wyglendacz
Life at Liberis

A Day in the Life of a Marketing Lead with Courtney Yule

What’s your name and what do you do at Liberis and where in the world do you work? 

My name is Courtney Yule, and I’m a Marketing Lead based out of our London office. I work across our marketing for our UK and Ireland partners, responsible for developing and executing creative and data driven marketing campaigns and customer experiences, with a focus on SME acquisition. 

From the moment you wake up in the morning, what do you look forward to for the day ahead? 

I’m lucky that I get to work with a bunch of talented, passionate, and genuinely nice people – so makes the work that we do that much more exciting.  

There’s also genuine interest in your career and development. I’m currently participating in a mentor programme, which pairs you up with a senior employee at Liberis to work on areas of development – so there’s really the opportunity to learn and grow within your role.  

Describe a typical day for you in your role. 

No day is the same! I could be meeting with partners, developing a marketing strategy for a partner or crafting copy for an upcoming campaign. I get to work across a large range of marketing projects – so I get the opportunity to flex different parts of my marketing skillset, whether its creative, analytical, or commercial.  

What advice would you give a colleague whose just joined your team? 

Don’t be afraid to push the boundaries and question things! We’re a fast-moving business and if there’s a better or different way of doing something – everyone is really open to ideas. There’s really no limit to what you can achieve at Liberis if you think outside the box. 

Are you office based, remote or hybrid? What are the pros and cons, if any? 

I’m based in the London office, where I typically work two days from home and three in the office – but really depends on the week! It’s great having the flexibility to work from home if you need a bit of head down time, but we’re quite a social bunch, so it’s nice coming into the office and being able to collaborate with everyone (and go for a well-deserved after work drink!).

Posted on July 21, 2023 By Courtney Yule
Life at Liberis

Gender & Sex

As part of Liberis’ celebration of Pride month, the DE&I council decided to write about the difference between gender and sex. For many folk who identify as LGBTQIA+, particularly the trans community, the distinction is important. Sex and gender are sometimes used interchangeably, but they have different meanings.

Understanding the terms is a way of showing support for LGBTQIA+ colleagues. It can also help to challenge biased or problematic assumptions about individuals based on their perceived gender or sex.

Here is an infographic that visually describes the differences between the terms sex; gender identity; gender expression (outward presentation), and sexual/emotional attraction.

Gender Vs Sex

Sex

Sex is the term used to describe a set of biological attributes in humans, and in other animals. The sex categories are:

  • male
  • female
  • intersex

When babies are born, doctors look at their genitalia and assign sex as male or female. In a small proportion of cases babies are identified as intersex, but often this is not apparent until later in life.

Genitalia are only one biological marker of sex. They are used due to their strong correlation with other sex attributes. Other sex attributes include hormones, internal sexual anatomy, gene expression and so on.

Gender

Sex as a concept applies to all animals. Gender is a human concept. It describes the set of rules, behaviours and expectations that have become associated with girls and women, boys and men in human society. Gender categories are:

  • girls/women
  • boys/men
  • people who don’t conform to one of these may use terms to describe themselves like non-binary, a-gender, genderfluid.

Gender describes how we think about ourselves, how we express and present ourselves, and how we perceive and consider others. It is not always fixed and can change over time for some people.

Normalisation of understanding that gender is a social construct challenges the idea that ‘normal’ is a binary fixed category, and represents normality as a range of combinations of sex, gender identity, gender presentation, and attraction.

Why is the distinction important?

Societal ‘norms’ have typically associated gender closely to sex and seen it as a fixed thing. For example, Female-sexed babies are expected to grow into girls and women who behave in typically ‘feminine’ ways.

Girls falling outside of behavioural norms by choosing to dress or behave like typical boys of the same age are sometimes called ‘tomboys’. The category puts these girls ‘outside the norm’ and often comes with negative connotations. This is an example of gender morning.

Male-sexed babies are typically expected to grow into boys and then men who dress and behave in ways considered typical for their sex.

‘Boys will be boys’, is a common phrase used to normalise boisterous behaviour in male-sexed children – another example of gender norming in action.

These social expectations link biology (sex) closely with behaviour – resulting in the traditional idea that there are normally two fixed options for sex/gender pairing in humans:

  • To be biologically male and to identify as, behave and look like a boy/man
  • To be biologically female and to identify as, behave and look like a girl/woman

The ‘normal’ expectation that humans fall into one of two categories can be harmful. Societal rules are complex and slow to change, with power and majority being strong influences on what is considered ‘normal’.

Those outside the ‘norm’ are regularly excluded and marginalised for being different. They may act differently to what feels natural to them in order to stay safe and fit in, which is tiring and harmful in of itself.

By understanding the difference between biological sex and societal gender, it is possible to acknowledge that many people do not fit the two binary sex/gender norms described above.

Transgender

Transgender is the term used to describe people who consider their gender identity to be different from the gender typically associated with the sex assigned to them at birth.

The term for people who have the gender identity that matches the norms for the sex assigned to them at birth, is cis gender.

These terms are often abbreviated to ‘trans’ and ‘cis’.

Personal Reflection

I was assigned female at birth, and I think of myself as… a female sexed person! I have never had either a feminine or a binary gender identity. I just don’t think of myself in that way. The words girl and woman don’t resonate with me. On top of that, they make me think of stereotypes that I prefer to avoid. But I’m happy enough to use them because its easier, due to the way I look. Not everyone has that privilege.

My gender is outwardly ‘feminine’ most of the time, because I like to express myself creatively. Colourful nails and fashion are an accessible way to do so every day. It is still easier for women than for men to enjoy fashion and makeup without attracting negative attention.

In the past I have chosen to dress and present in less typically feminine ways, by cutting my hair short and choosing gender neutral clothes, to try to ‘match’ how I felt inside. I’ve also come to realise that this was an unconscious attempt to avoid sexist bias and harassment that I experienced regularly when I was younger. It didn’t really work, and I wasn’t comfortable with how I was presenting.Fortunately as I’ve gotten older, I’ve become comfortable with my gender expression (feminine) not matching my gender identity (?),. How I feel and express myself may change again over time!

Posted on June 30, 2023 By Laura Wyglendacz
Life at Liberis

Celebrating Pride Month: Spotlight on Barbara Zurawik

Can you briefly introduce yourself?

Hi, my name is Barbara, and I am a part of Customer Ops team at Liberis. I’ve been with company for almost 2 years now. In my free time I’m a dog walker, full time plant mother and travel enthusiast. 😊

How do you educate yourself about the issues faced by the LGBTQIA+ community?

The best way to educate is to have open conversations with people. Reading articles and following people on social media is great for awareness, but to understand issues that the community is facing, I try to engage myself in meetups with LGBTQIA+ community through art and music events.

How do you handle situations where you witness discrimination or bias against the LGBTQIA+ community?

I think a lot of discrimination is caused by ignorance and speaking up is very important in those situations. But let’s not forget that you can’t fight anger with anger, so the best way to challenge this is with education and open communication.

What does being an ally to the LGBTQIA+ community mean to you?

For me personally, it is a responsibility of sharing my knowledge with others, fighting for LGBTQIA+ rights even if nobody from the community is present in the room. And most importantly educating people who are unconsciously biased, and correcting the language used especially when there may be generational and cultural differences.

What advice would you give to someone who wants to be an ally but doesn’t know where to start?

I feel that the biggest value for LGBTQIA+ community is being open to others and acceptance. If you feel like you want to learn more, get more involved or help out, find an event that involves something you’re interested in or organized by the LGBTQIA+ community. Once you get there, everyone will be welcoming and friendly. You will definitely make friends and most likely find ways to get more involved.

Posted on June 23, 2023 By Barbara Zurawik
Life at Liberis

Life at Liberis with Max Mckinnon-Evans

What’s your name and what do you do at Liberis?

My name is Max Mckinnon-Evans and I work as a Business Operations Executive.

What makes you proud to work here?

There are lots of reasons to be proud to work here, but I think the one that stands out to me is the people. Liberis has such a range of wildly talented people who put such effort into what they do. It makes the delivery of a project, the launch of a new partner, and the day to day very rewarding knowing how much effort has been poured into work by your colleagues. The culture is supportive, inclusive, and great to be a part of.

What are your stand-out memories of working at Liberis so far?

I have many great memories from the last couple of years but one that stick in my mind would be meeting such a great group of people from different walks of life, the chances I have had to develop professionally, the growth in my personal confidence since working here and the opportunities to own workstreams of my own.

Since working here, what ways have you developed – personally and/or professionally?

I graduated from university during the pandemic and joined Liberis at the tail end of covid restrictions, so all my experience in a full-time role have been here. Initially, I joined Liberis in a customer facing role, and after expressing an interest in business operations I was able to move internally thanks to the support of my manager and the career development framework. In a short space of time, I have been able to work on an incredibly broad range of topics. From supporting our merchants on the ground in my initial role, to working on process improvement, new partner onboarding, and geo expansion in my current one. Liberis has offered me opportunities and allowed me to develop skills which will be invaluable to the rest of my career.

What makes Liberis different from anywhere else you’ve worked?

Since I haven’t really worked in an environment akin to Liberis before, my comparison point here will have to be based on conversations I have with friends of a similar age, and how our experiences starting out in a career vary. A couple of stand out differences I can think of are the opportunities we have at Liberis to own and peruse our personal development. There are numerous chances to get stuck into different work streams and learn new skills, and lots of people willing to support that. A second would be the transparency of our leadership team, who constantly keep us up to date on our mission, goals, what we are doing well, and what we aren’t.

What do you look forward to most in Liberis’ future?

I am looking forward to seeing what we decide to tackle next! The sector Liberis operates in is so dynamic that we often must pivot quickly and respond to the latest industry trends. It makes working here exciting and fast paced, so I am looking forward to seeing what challenges come my way over the next few months and what I can learn from working on them.

Posted on June 19, 2023 By Max Mckinnon-Evans
Life at Liberis

Celebrating Pride Month: Spotlight on Adrian Morris

Can you briefly introduce yourself?

I’m Adrian Morris, Customer Operations Associate at Liberis. I’m a massive nerd so my hobbies include gaming, film, comics etc.

Can you share some of your experiences of coming out, if applicable?

The first person I came out to was my drama teacher at the age of 12. I stayed behind after a class and asked to speak to him, and he said of course and asked me what was wrong. I said I think I might be like you. Being the person that he is he looked me dead in the eye and said: “what, fabulous?” I said no that I was gay and burst into tears. He gave me the biggest hug and said I know and also shed a tear. He’s been my rock ever since so glad to have him apart of my life.

How would you describe Liberis’ culture when it comes to diversity and inclusion, specifically towards LGBTQIA+ employees? 

I find the culture here very welcoming. We are encouraged to be who we are no matter who we are. We actively try to celebrate differences which could be people sharing stories, raising awareness, or just having open honest conversations with each other.

What would you say to a new LGBTQIA+ employee joining Liberis? 

Don’t be afraid to be yourself and let your guard down. You will never be judged here for being who you are no matter where you fall on the rainbow or spectrum.

How can allies within Liberis best support the LGBTQIA+ community in the workplace? 

This goes for both in and out of the workplace. Make sure you’re calling out unacceptable behaviour and asking questions if you’re unsure of something. It’s the best way to learn from one another.

How have your experiences as a member of the LGBTQIA+ community shaped your personal relationships and social interactions? 

I always find that queer people tend to find each other in a workplace. Our cultural references and shared stories often are the building blocks for great friendships.

Could you tell us about a personal role model or inspiration that has significantly impacted your journey as an LGBTQIA+ person? 

Apart from the drama teacher I previously mentioned, I’ve always looked up to Sir Ian McKellen. Apart from being an absolute icon, he’s been fighting for gay rights since the beginning. Coming out on TV and speaking about gay rights openly in the media since the 80s, for some this could have killed your career, but it’s never stopped him.

What advice would you give to young LGBTQIA+ individuals who are in the process of understanding their identities? 

Don’t think that your alone. It’s scary coming to terms with your own sexual or gender identity. The feeling of not being able to “fit in” to social norms never really stops but there is a massive community of support just ready to support you. Don’t let external influences get to you. Remain true to yourself and you’ll find your path.

Posted on June 9, 2023 By Adrian Morris
Life at Liberis

Embracing Diversity: A Deeper Dive into Pride Month

Welcome to June, a month filled with joy, acceptance, and Pride! In honour of Pride Month, we’re dedicating some time to shed light on important aspects of this annual celebration.

Firstly, you may wonder: Why do we commemorate Pride Month?

Pride Month serves as a global beacon, casting a spotlight on the LGBTQIA+ community, their struggles, achievements, and aspirations. While there have been monumental strides in the advancement of gay rights, many regions around the world still enforce anti-LGBTQIA+ laws, putting severe restrictions on individual identity and freedom. For instance, on May 29, a Ugandan law criminalising homosexuality, punishable by life imprisonment, was enacted. Today, being a member of the LGBTQIA+ community remains illegal in 64 countries, a grim reminder of the battles yet to be won.

Learn more: Explore Countries where LGBTQIA+ rights are at risk

One question that might arise is: Why doesn’t Liberis change its logo to the Pride flag in June like other organizations?

This practice, commonly referred to as Rainbow washing, involves a company expressing support for the LGBTQIA+ community by incorporating rainbow colours into their branding. However, the trouble with Rainbow washing is that it can be an empty symbol without genuine, concrete support for the LGBTQIA+ community. This performative act may seem as self-congratulatory rather than driving real change or offering true support to the community it purports to stand with. The vibrancy of the rainbow colours might attract attention for the month of June, but by the 1st of July, all is reverted back to ‘business as usual’.

Learn More: The Problem with Rainbow Washing

Another thought that might occur to you: What exactly does LGBTQIA+ stand for?

Here’s a historical tidbit – The ‘L’ in the acronym is placed first to pay homage to the efforts of the lesbian community during the 1980s HIV/AIDS pandemic. At a time when many, including medical personnel, shunned those afflicted with the disease, it was lesbians who showed up to hospitals and homes, providing care and companionship to the ailing. They ensured no one felt alone in their fight. The order of the acronym serves as a tribute to those who demonstrated empathy and compassion when others wouldn’t.

Learn more: Discover the Full Meaning of the LGBTQIA+ Acronym

We encourage you to adopt gender-neutral terms, promoting inclusivity and respect.

Learn more: Everyday Gender-Neutral Language Tips

Posted on June 1, 2023 By Adrian Morris
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